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| Company`s name | ORiTRa Co.,Ltd. |
|---|---|
| Representative | Ono Hiroaki,CEO |
| Address | 739-0141 530-2 Iida Hachihonmatsu-cho Higashi-Hiroshima City, Hiroshima |
| Telephone number | 082-427-6208 |
| Operating hours | 9:00〜17:00 (Closed on weekend and national holidays) |
| Contact | [email protected] |
| Website | https://www.oritra.co.jp/ |
| Sales Price(Product prices) | Please refer to the information of each product from the company`s website |
| Additional charges on top of products | Delivery fee nationwide (including VAT): 880 yen (Free shipping for the purchase of 30,000 yen or above). However, this cost does not apply for some areas specified by the delivery companies as remote areas. Cash on delivery is also available with 350 yen CoD service fee. Transfer fee can be included in case of transfer. Membership registration fee: 2,000 yen. Annual membership renewal fee: 10,000 yen (limited to Anantara program) |
| Delivery time | The order will be shipped within 7 business days after payment is confirmed. |
| Payment method | Cash on delivery, online credit card, bank transfer |
| Returns, exchange, cancellation, etc., | The return of the products after delivery is not accepted. The replacement policy can be applied only in case of D-O-A (defect on arrival). |
| Return deadline (in case of D-O-A) | Please contact the company within 5 business days. |
| Return shipping (in case of D-O-A) | The company will bear all costs of delivery in case of D-O-A. The other cases will be under the responsibility of the members. |
| Notes | The effects of the products may vary acording to each individual and may not be necessarily guaranteed. |